Last updated: 25 September 2026
Support: support@quoteofthings.com
Quote of Things is operated by an individual seller in Hanoi, Vietnam. We ship to the United States and to other countries enabled at checkout. Every item is print-on-demand: after you order, Dreamship or CustomCat (US print partners) produces the item and ships it to your address. We do not operate a factory. The ship-from address on the label may be the print partner’s facility, not our Hanoi office.
1) Order processing (production)
- Cut-off: 5:00 PM Eastern Time (the print partners’ production calendar)
- Processing days: Monday–Friday
- Processing time: typically 2–4 business days
Orders placed after the cut-off, or on weekends/holidays, start the next business day. Peak seasons may take longer.
2) Transit time (starts after you receive a tracking email)
- United States: typically 4–8 business days
- Other supported countries: typically 7–21 business days
Typical total time (processing + transit): United States 6–12 business days; other countries 9–25 business days. These are estimates, not guarantees.
3) Shipping costs are calculated at checkout from destination and order total.
United States (transit 4–8 business days)
- $0.01 – $39.99: $5.99
- $40.00 – $59.99: $9.99
- $60.00 – $99.99: $13.99
- $100.00 – $149.99: $17.99
- $150.00 and up: $22.99
International (transit 7–21 business days)
- $0.01 – $39.99: $8.99
- $40.00 – $59.99: $12.99
- $60.00 – $99.99: $18.99
- $100.00 – $149.99: $25.99
- $150.00 – $199.99: $35.99
- $200.00 – $249.99: $45.99
- $250.00 – $299.99: $55.99
- $300.00 and up: $65.99
4) Tracking. We email tracking when the print partner ships (if available). Carrier scans may take 24–72 hours to appear.
5) Optional shipping warranty may be offered at checkout. Claims go to support@quoteofthings.com with your order number.
6) Lost, delayed, or damaged packages: email support with your order number and photos. We work with the carrier or print partner under our Refund & Return Policy.
7) Customs. International orders may owe duties or import taxes. Unless checkout says otherwise, those charges are the customer’s responsibility.
Our office (support only): SN 4, Thôn 1 Kim Lan, Xã Bát Tràng, Thành phố Hà Nội, Vietnam. Phone: +84 98 639 6472, Monday–Friday 08:00–17:00 (GMT+7).
