Privacy policy

Privacy Policy

Last updated: 2026/04/07

This Privacy Policy explains how quoteofthings.com (the “Site”, “we”, “us”, or “our”) collects, uses, shares, and protects personal information when you visit the Site, place an order, contact us, or otherwise use our services (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” mean the individual using the Services, including customers, website visitors, and anyone who communicates with us.

By using the Services, you acknowledge that your personal information will be handled as described in this Privacy Policy.

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# 1) Who We Are (Print-on-Demand Store)

We operate a print-on-demand store. We design the products and sell them through our Shopify storefront. When you place an order, production and shipping are completed by a third-party print and fulfillment provider located in the United States (the “Print Provider”). The Print Provider manufactures and ships items; we handle customer support (including cancellations, refunds, and replacements).

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# 2) Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we update it, we will post the revised version on the Site and update the “Last updated” date. Where required by law, we will provide additional notice.

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# 3) What Personal Information We Collect

The personal information we collect depends on how you interact with the Services. “Personal information” generally means information that identifies you, relates to you, describes you, or can reasonably be linked to you.

## A. Information you provide directly
You may provide us with personal information when you:
- place an order;
- create an account (if available);
- subscribe to marketing communications (if offered);
- contact support or submit a request via email or forms.

This may include:
- **Contact details:** name, email address, phone number, billing/shipping address.
- **Order details:** items purchased, size/variant selections, customization details (if applicable), order notes, and communications related to the order.
- **Account details:** login credentials and security-related information (if you create an account).
- **Customer support content:** information you include in messages to us, including photos you provide for refund/replacement requests.

You may choose not to provide certain information, but doing so may prevent us from providing the Services (for example, shipping an order without a delivery address).

## B. Information collected automatically (usage data)
When you browse the Site, we (and service providers) may automatically collect certain information, such as:
- IP address;
- device type and identifiers;
- browser type and settings;
- pages viewed, links clicked, time spent, and referring/exit pages;
- approximate location derived from IP address;
- cookie identifiers and similar tracking data.

We collect this information using cookies and similar technologies (see Section 6).

## C. Information we receive from third parties
We may receive personal information from third parties that help us provide the Services, such as:
- **Shopify** (store platform and related tools);
- **Payment processors** (payment confirmation and fraud signals; we generally do not receive full card numbers);
- **Shipping and fulfillment partners** (including our Print Provider and carriers);
- **Analytics and advertising partners** (if enabled), which may provide aggregated or event-level performance data.

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# 4) How We Use Personal Information

We use personal information for the following purposes:

## A. To provide and operate the Services
Including to:
- process and fulfill orders;
- communicate about purchases, shipping updates, and order status;
- arrange shipping and delivery;
- handle cancellations (within our stated window), refunds, replacements, and customer support requests;
- verify your identity when needed to prevent fraud or protect accounts.

## B. To improve the Site and customer experience
Including to:
- troubleshoot, debug, and fix errors;
- measure Site performance and improve content, product offerings, and usability.

## C. Marketing and advertising (where permitted)
If we engage in marketing activities, we may use personal information to:
- send promotional communications (you can opt out—see Section 10);
- show ads or measure ad performance.

Where required by law (including in certain EU/EEA contexts), we will rely on appropriate legal bases such as consent or legitimate interests.

## D. Security, fraud prevention, and legal compliance
Including to:
- detect and prevent fraudulent, abusive, or illegal activity;
- comply with applicable laws, regulations, and lawful requests;
- enforce our Terms of Service and related policies;
- protect our rights and the rights of customers and others.

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# 5) Legal Bases for Processing (EEA/UK Notice)

If you are in the European Economic Area (EEA) or the United Kingdom, we process personal information under one or more of the following legal bases (as applicable):
- **Contract:** to perform our contract with you (e.g., fulfilling your order).
- **Legitimate interests:** to operate and improve our business, prevent fraud, and secure the Services (balanced against your rights).
- **Consent:** for certain cookies or marketing where required.
- **Legal obligation:** to comply with applicable laws (e.g., tax, accounting).

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# 6) Cookies and Similar Technologies

We use cookies and similar technologies (such as pixels and local storage) to:
- operate the Site (e.g., cart and checkout functionality);
- remember preferences;
- run analytics;
- support marketing/advertising where enabled.

Because our store is powered by Shopify, some cookies are set by Shopify and related apps. You can learn more about Shopify cookie practices on Shopify’s website.

## Managing cookies
Most browsers allow you to control cookies through settings (block, delete, or limit). Blocking cookies may impact features like checkout or account login.

## Global Privacy Control / Do Not Track
If your browser sends a **Global Privacy Control (GPC)** signal and applicable law recognizes it, we will treat it as a request to opt out of certain types of sharing for targeted advertising for that browser/device, where feasible. We do not respond to all “Do Not Track” signals.

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# 7) How We Share (Disclose) Personal Information

We may share personal information in the following situations:

## A. Service providers and vendors
We share information with companies that help us run the Services, such as:
- Shopify and store apps;
- payment processors;
- analytics providers (if enabled);
- customer support tools (e.g., email/helpdesk);
- cloud hosting and IT providers.

## B. Print-on-demand fulfillment and shipping
To fulfill your order, we share necessary information with our **Print Provider** and shipping carriers, such as:
- name, shipping address, and contact details (as needed for delivery);
- order items, sizes/variants, and customization details (if any);
- shipping method and tracking-related information.

## C. Advertising and marketing partners (if enabled)
If we use advertising tools, we may share identifiers and usage data (such as cookie identifiers and purchase/visit events) with advertising partners to measure performance and personalize ads, as permitted by law and your settings/consent.

## D. Legal and business reasons
We may disclose information:
- to comply with legal obligations or lawful requests (e.g., subpoena);
- to enforce our policies and Terms of Service;
- to protect rights, safety, and security;
- in connection with a business transaction (e.g., sale of assets), where permitted by law.

We do not knowingly disclose sensitive personal information for the purpose of inferring characteristics about you