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Terms of Service
Last updated: 2026-05-08
These Terms of Service (“Terms”) govern your access to and use of quoteofthings.com (the “Site”) and any purchase you make through the Site (the “Service”). Throughout these Terms, “we,” “us,” and “our” refer to quoteofthings.com (operated by an individual seller). “You” refers to any visitor, customer, or user of the Site.
By accessing the Site or purchasing a product, you agree to be bound by these Terms, as well as any policies referenced here (including our Refund/Replacement Policy and Shipping Policy). If you do not agree, do not use the Site or the Service.
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# 1) Overview of Our Business (Print-on-Demand)
We sell print-on-demand products designed by us and offered through our Shopify storefront. When you place an order, your product is produced and shipped by a third-party printing and fulfillment partner located in the United States (the “Print Provider”).
- The Print Provider’s role is limited to manufacturing and shipping.
- **All customer support is handled by us** (including cancellations, returns, refunds, replacements, and general inquiries).
- If an issue requires coordination with the Print Provider, we will work with them on your behalf.
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# 2) Eligibility and Account Responsibilities
By using the Site, you confirm that you are at least the age of majority in your place of residence. If you are the age of majority and permit a minor dependent to use the Site under your supervision, you are responsible for that person’s activity.
If you create an account, you agree to provide accurate information and keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
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# 3) Prohibited Uses
You agree not to use the Site or Service for any unlawful, fraudulent, abusive, or harmful purpose, including but not limited to:
- violating any applicable laws or regulations;
- infringing intellectual property rights;
- distributing malware, viruses, or destructive code;
- scraping, probing, or interfering with the Site’s security or functionality;
- attempting to access accounts or systems without authorization.
We may suspend or terminate access to the Site or Service if we believe you have violated these Terms.
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# 4) Products, Customization, and Color/Display Notice
Our products may be offered in multiple sizes, colors, and variants, and some may be customized.
You acknowledge that:
- On-screen colors may differ from the printed product due to monitor/device settings and the nature of printing.
- Print placement, sizing, and color can have minor variation due to the print-on-demand process.
- Product listings, descriptions, and images are provided for general guidance; actual appearance may vary slightly.
We may limit sales by person, household, geographic region, or jurisdiction where permitted by law.
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# 5) Pricing, Taxes, and Payment
Prices are shown on the Site and may change at any time without notice. We may correct pricing errors and cancel orders affected by an error (see Section 10).
Taxes, duties, and import fees may apply depending on your location. Where applicable, taxes may be calculated and collected at checkout. Any duties, VAT, or import-related charges imposed by your country are your responsibility unless we explicitly state otherwise at checkout.
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# 6) Order Acceptance and Right to Refuse Service
An order confirmation does not guarantee acceptance. We reserve the right to refuse, cancel, or limit any order at any time, including for suspected fraud, abuse, pricing errors, or supply/fulfillment constraints.
If we cancel an order after payment, we will issue a refund to the original payment method when applicable.
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# 7) Cancellations (6-Hour Window)
Because print-on-demand items may enter production quickly, cancellation requests must be submitted **within 6 hours of placing the order**.
To request cancellation, contact us:
- Email: **support@quoteofthings.com**
- Or via the **Contact Us** form on the Site
If production has already started, we may be unable to cancel the order.
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# 8) 30-Day Refund / Replacement Policy
## 8.1 Coverage (30 Days)
We offer a **30 Days FULL Refund / FREE Replacement Policy** for the following issues (each, a “Covered Issue”), provided you contact us within 30 days of delivery:
- The item is defective, damaged, broken, or does not work properly.
- The item received differs materially from the product description or the customization information provided at checkout.
- Incorrect or mismatched size.
- Lost or missing items.
If we approve a refund or replacement under this policy, **you will not be required to return** the received item.
## 8.2 Not Covered (No Refund / No Replacement)
The following are **not covered** by the 30-day refund/replacement policy:
- Requests made after 30 days from delivery.
- Incorrect size, product choice, address, or customization information provided by the customer.
- Damage caused by misuse, mishandling, poor maintenance, or customer-caused damage.
- Items that have been washed, worn, or soiled and damaged due to the customer’s handling.
- Personal reasons such as taste, preference, or change of mind.
- Products purchased during a sale or promotion.
## 8.3 How to Request Refund/Replacement (Procedure)
**Step 1:** Contact Customer Service (support@quoteofthings.com or Contact Us form).
**Step 2:** Provide your order details and clear photos of:
- the item(s) received; and
- the packaging, including the shipping label (for verification).
**Step 3:** If approved, we will process a refund or send a replacement.
## 8.4 Refund Timing
If your refund is approved, it will be returned to the **same payment method** used for the purchase. Typical timelines:
- **Credit Card:** up to 10 business days
- **PayPal:** 3 to 5 business days
Processing times may vary by bank or payment provider.
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# 9) Shipping Policy (Processing, Transit, Costs)
## 9.1 Processing Time
After your purchase, we typically require **2–4 business days** to process and prepare your order. During this time, items may be customized and prepared for production and shipment.
## 9.2 Estimated Shipping/Transit Times
Shipping time depends on destination and carrier performance.
- **USA (Domestic):** typically **4–8 business days** (Monday–Friday)
- **International (including Europe, Canada, New Zealand, Australia):** typically **7–21 business days** (Monday–Friday)
These are estimates and not guarantees. Delays may occur due to customs, peak seasons, carrier disruptions, weather, or address issues.
## 9.3 Shipping Costs
Shipping costs vary based on destination and items purchased. You can see the final shipping cost at checkout after entering your delivery address.
## Domestic Shipping (USA)
Transit time: **4–8 business days (Mon–Fri)**
- Standard Shipping: $0.01 – $39.99 base cost shipping rate **$5.99**
- Standard Shipping: $40.00 – $59.99 base cost shipping rate **$9.99**
- Standard Shipping: $60.00 – $99.99 base cost shipping rate **$13.99**
- Standard Shipping: $100.00 – $149.99 base cost shipping rate **$17.99**
- Standard Shipping: $150.00 and up base cost shipping rate **$22.99**
## International Shipping (Europe – Canada – New Zealand – Australia)
Transit time: **7–21 business days (Mon–Fri)**
- Standard Shipping: $0.01 – $39.99 base cost shipping rate **$8.99**
- Standard Shipping: $40.00 – $59.99 base cost shipping rate **$12.99**
- Standard Shipping: $60.00 – $99.99 base cost shipping rate **$18.99**
- Standard Shipping: $100.00 – $149.99 base cost shipping rate **$25.99**
- Standard Shipping: $150.00 – $199.99 base cost shipping rate **$35.99**
- Standard Shipping: $200.00 – $249.99 base cost shipping rate **$45.99**
- Standard Shipping: $250.00 – $299.99 base cost shipping rate **$55.99**
- Standard Shipping: $300.00 and up base cost shipping rate **$65.99**
## 9.4 Shipping Warranty (Optional)
For an additional fee, you may choose an optional **Shipping Warranty** that can provide coverage for certain shipping issues (such as shipping damage or porch theft, depending on the warranty terms shown at checkout).
If you purchased Shipping Warranty and your order is lost or damaged in transit, contact us and we will provide instructions for submitting a claim and work with you toward a resolution.
Shipping Warranty is optional and not required for all orders.
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# 10) Errors, Inaccuracies, and Corrections
From time to time, the Site may contain errors (including typos, incorrect pricing, incorrect product information, promotions, shipping charges, transit times, and availability).
We reserve the right to:
- correct errors or update information at any time; and/or
- cancel orders if any information is inaccurate, including after an order has been submitted.
Where appropriate, refunds will be issued to the original payment method.
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# 11) Third-Party Services and Links
The Site may reference or link to third-party websites, tools, apps, or services (including Shopify, payment processors, and shipping carriers). We are not responsible for third-party content, policies, or practices. Your use of third-party services is subject to their terms.
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# 12) User Submissions and Feedback
If you send us suggestions, ideas, feedback, reviews, or other submissions, you grant us the right to use them (without restriction) for operating, improving, and marketing our business, unless prohibited by law.
You agree that your submissions will not violate the rights of others or include unlawful, abusive, or harmful material.
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# 13) Personal Information
Your submission of personal data through the Site is governed by our Privacy Policy (available on the Site). By using the Site, you consent to the collection and use of personal data as described in that policy.
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# 14) Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Site, Service, and products are provided on an **“as is”** and **“as available”** basis.
We do not guarantee that the Site will be uninterrupted, secure, or error-free, or that defects will be corrected. Any reliance on the Site or Service is at your own risk.
Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.
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# 15) Limitation of Liability
To the fullest extent permitted by law, in no event will quoteofthings.com (including its owner) be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost savings, loss of data, or replacement costs arising from or related to your use of the Site, Service, or any products.
Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by law.
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# 16) Indemnification
You agree to defend, indemnify, and hold harmless quoteofthings.com and its owner from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- your breach of these Terms;
- your misuse of the Site or Service; or
- your violation of any law or the rights of a third party.
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# 17) Severability
If any provision of these Terms is held to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
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# 18) Termination
These Terms remain effective unless terminated by you or us. You may stop using the Site at any time.
We may suspend or terminate access to the Site or Service if we reasonably believe you have violated these Terms. Obligations and liabilities incurred prior to termination survive termination.
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# 19) Entire Agreement
These Terms, along with any policies referenced herein (including the Refund/Replacement Policy and Shipping Policy), constitute the entire agreement between you and us concerning your use of the Site and Service and supersede any prior agreements or communications.
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# 20) Governing Law
These Terms and any dispute arising from them will be governed by and construed in accordance with the laws of **the United States of America**, without regard to conflict-of-law principles.
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# 21) Changes to These Terms
We may update these Terms from time to time by posting a revised version on this page. It is your responsibility to review the Terms periodically. Continued use of the Site after changes become effective constitutes acceptance of the updated Terms.
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# 22) Contact Information
Questions about these Terms should be sent to:
support@quoteofthings.com